11/13/2022 0 Comments Microsoft activesync check![]() selecting and confirming a PIN).Exchange ActiveSync lets you synchronize a mobile device with your Exchange 2010 mailbox, so that you can check your emails from your mobile phone itself! Whenever a mobile phone user complaints that he/she is unable to check or is experiencing slowness when checking emails on his/her mobile phone, Exchange administrators need to quickly determine what is causing the non-sync – is it because ActiveSync is unable to synchronize with the user’s mailbox? Or is it because ActiveSync is taking too long to perform the synchronization? At which stage of the synchronization did the failure/delay occur? This test helps answer all these questions. If the end user attempts to by-pass a required policy, then e-mail for the account will not synch to the Motorola Xyboard and the end user will continue to be prompted to set-up the required security policy (i.e. Please note that the end user must accept the security policies on the Motorola Xyboard for the mailbox account to set-up correctly. At this point you should be able to set-up the Exchange mailbox account on the Motorola Xyboard.ĥ. ![]() In Exchange Management Console, go to Recipient Configuration and right-click a mailbox(s), get properties, check the Mailbox Features tab, select Exchange ActiveSync, click on Properties and confirm the Exchange ActiveSync mailbox policy applied to the mailbox (update if necessary).Ĥ. Confirm that the existing or new EAS policy is applied to mailboxes synching with a Motorola Xyboard. Please note that support for the features above are being considered in a future maintenance release.ģ. Confirm that the above policy settings are set to their default settings (see values above in parenthesis).ĭ. Microsoft activesync check Bluetooth#Allow Bluetooth (leave at default=Allow).Ĭ. Allow Internet sharing from the device (keep checked). Allow direct push when roaming (keep unchecked). Require encryption on storage card (keep unchecked). ![]() If IT Security policies prevent the checking of the setting above, then please note the list of EAS policy settings (at time of this writing) below that have been known to produce the error message in this FAQ (no support yet for the settings below): Supported policy settings will still flow to the Motorola Xyboard, but the error message from this FAQ should resolve (may need to power cycle the Motorola Xyboard to clear account set-up cache).ī. If “Allow non-provisionable devices” is unchecked, then one option is to check/activate this setting. Once you decide on an EAS policy, you then have two options regarding policy settings:Ī. If using the default or only a single EAS policy, consider creating a new policy that will be linked to end user mailboxes who are synching with a Motorola Xyboard. Modify the Exchange ActiveSync policy that is applicable to end users with a Motorola Xyboard. Open Exchange Management Console go to Organization Configuration, then Client Access.Ģ. Important Note: This FAQ is directed to an IT Exchange Admin familiar with modifying the Exchange ActiveSync policy(s) that apply to customer mailbox(s).ġ. Unable to open connection to server due to security error. Also a yellow bar appears at the top of the corp sync account window, and e-mail is no longer received into the corp sync account.): Microsoft activesync check android#This server requires security features that your Android device does not support.Ĭonnection Error (occurs on an existing corp sync account when IT/Exchange Admin changes an Exchange ActiveSync (EAS) policy to require an unsupported setting on the device. ![]() Provisioning Error (occurs during corp sync account set-up) : If you are receiving one of the errors below when trying to connect to Exchange 2007 or 2010 please follow the steps below to try and resolve. ![]()
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